Delivery Information
Whether you require a case of Champagne in Glasgow at short notice, a special bottle of Margaux sent to Belfast or a mixed case of Top Bordeaux to Richmond, we offer safe, speedy delivery in all UK, in partnership with Parcel Force.
Shipping FAQ
Collection
If you would prefer to collect your order from our shop simply notify a member of the team or select "collection" when checking out online. The collection process is entirely contactless for your peace of mind.
Orders for collection are sometimes available same day or the next working day. A member of the team will be in touch to confirm when you order will be ready once it has been received.
Our Packaging
All the packaging that we use at Shoreditch Wine House is either fully recyclable or bio-degradable. Bottles are loaded into high grade inflatable packaging and then placed inside reinforced, double-wall cardboard boxes made bespoke for Shoreditch Wine House. All of this ensures your bottles will arrive safe and sound.
Shipping Destinations
Free Local Shoreditch
Deliveries in Local Shoreditch are undertaken in Shoreditch Wine House staff member. We offer free delivery to the following post-codes and can accommodate during open business hours. Free Local Shoreditch applies only to the following postcodes: EC, E1, E2, E8, E1W, N1C and N1..
For more information on Local Shoreditch delivery please contact a member of the Shoreditch Wine House team on 020 805 00382 or email office@shoreditchwinehouse.co.uk.
London Standard Shipping
Delivery to all London postcodes is free for orders over £170 in value. Orders are delivered by Staff Members or Parcelforce and usually delivered in 1-3 working days.
Pre-9am delivery and Saturday delivery is available to all London postcodes at £8.00. Orders are delivered by Staff Members or Parcelforce and usually delivered in 1-3 working days.
UK Standard Shipping
Delivery to the United Kingdom is free for orders over £170 in value. Orders are delivered by Parcelforce and usually delivered in 1-3 working days.
Pre-9am delivery and Saturday delivery is available to all UK postcodes at £19.00. Orders are delivered by Parcelforce and usually delivered in 1-3 working days.
Returns
Broken or Damaged Goods
If your purchase is broken or damaged in transit please photograph the contents, retain the parcel and contact the team directly on 020 805 00382, or email office@shoreditchwinehouse.co.uk.
Bottles Missing or Wrong
If you receive your order and it is missing an item or includes an incorrect item please hold onto the package and contact the team either by calling
020 805 00382 or emailing office@shoreditchwinehouse.co.uk with details.